Voice agent scripts (ACS content)

The persona, language, and tone the AI voice agent uses. Upload a .txt/.md file to fill instructions, or type them below.

No scripts yet.

Tenant voice tools

Host tool responses may include facts: [{ factKey, value }]. Without facts, the dialogue grounding gate blocks the agent from stating tool output — the model will hedge or go quiet. Always return facts for data the agent should speak.

Create tool

Lowercase snake_case. Native tools such as escalate_to_human cannot be shadowed.

No tenant tools configured yet.